If you are contacting us about the delivery of your parcel please note:

All parcels are sent Royal Mail 2nd class small parcel service – Royal Mail aim to deliver within 3-7 working days but that is not guaranteed – it can take a few days longer.

We send everyone an email via your paypal notifications – please check you mail boxes ( including spam inbox) for dispatch notice – parcels go to Royal Mail on that same day but the 3-7 working days counts from the following day when they get processed.

Please note all parcels are sent 2nd class Royal Mail small parcel post. However at peak posting times such as Christmas delivery may take longer.

Royal mail aim to deliver those parcels in 3-7 working days but that is not a guarantee – it can take longer – we can send via myhermes courier instead – please email us to organise courier delivery:

if you experience payment problems with paypal whilst checking out please email us: